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Clear, transparent policies for trip cancellations, date adjustments, and refund processing for all Inventive Holidays bookings.
At Inventive Holidays Pvt. Ltd., we recognize that travel plans can change due to unforeseen circumstances. We strive to provide maximum flexibility while honouring the non-refundable cancellation terms of our supplier partners (airlines, hotels, train operators, and local transport vendors).
Unless a specific customized booking contract states otherwise, standard land package cancellations will incur charges based on the date written notice is received at info@inventiveholidays.com:
| Notice Period Prior to Travel Date | Cancellation Fee (Land Package) |
|---|---|
| 30 or more days before departure | Retention of initial booking advance / 10% administrative fee |
| 15 to 29 days before departure | 25% of total package cost |
| 7 to 14 days before departure | 50% of total package cost |
| Less than 7 days or No Show | 100% of package cost (Non-refundable) |
*Note: Peak season bookings (such as Christmas, New Year, Diwali, and national long weekends) may have 100% non-refundable terms set by hotels.
Flight tickets and train reservations are subject to the specific fare rules and cancellation tariffs of the respective airline (e.g. IndiGo, Air India, Emirates) or Indian Railways (IRCTC). Any convenience or airline cancellation charges are passed through at actuals without surcharge.
If you need to postpone or reschedule your journey, notify us as early as possible. We will request hotels and vehicle operators to transfer your booking without penalty wherever permitted. Any difference in seasonal room tariffs or flight fares will apply.
Approved refunds are credited back to the original payment source (bank account, UPI, or credit card) within 7 to 14 working days after final reconciliation with supplier partners.
All cancellation requests must be submitted in writing with your booking or enquiry reference ID to:
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